AOG Support & Service at Palm Beach International Airport (PBI)
When your aircraft is grounded, every hour counts. Empire Aviation USA operates 24/7, 365 days a year from its headquarters facility at Palm Beach International Airport (PBI) in West Palm Beach, Florida and supports operators throughout South Florida, including PBI, SUA, BCT, FLL, and FXE. We’re ready to respond the moment you need us.
Rapid-Response Aircraft On Ground Support at PBI
An Aircraft on Ground event doesn’t wait for business hours, and neither do we. Empire Aviation USA’s PBI-based AOG team deploys immediately to your aircraft with fully equipped mobile units staffed by FAA-certificated A&P technicians. Our Palm Beach headquarters operates across multiple shifts and provides direct access to experienced personnel specializing in:
Airframe
Avionics
Inspection
AOG
Whether you’re dealing with a mechanical write-up, an avionics fault, or an unscheduled inspection item, our goal is the same: return-to-service, fast.
Our AOG line is always open: 844-4-JET-FIX
What Our PBI AOG Support Team Handles
Our technicians routinely support Gulfstream, Bombardier, Citation, Falcon, Hawker, Learjet, Embraer, and other corporate and business aircraft platforms. Services include:
- Engine and APU troubleshooting and repair
- Avionics diagnostics and AOG fault resolution
- Airframe troubleshooting and repair
- Component replacements and parts sourcing
- Floating inspection items and deferred maintenance
- Return-to-service documentation and sign-off
If you have a need not listed here, call us. Our team will work to find a solution.
Part 145 Certified, On-Site at PBI
Empire Aviation USA is an FAA-approved Part 145 Repair Station (CRS# 8BQR005D) headquartered directly at Palm Beach International Airport. Our on-site hangar gives us an advantage most AOG providers can’t offer: proximity. When your aircraft is on the ground at PBI, we’re already there.
We’ve built our reputation on getting aircraft back in the air quickly and safely, with white-glove service standards that match the clients we serve.
AOG Coverage Supporting Operators in South Florida and Beyond
PBI is our home base, and Empire Aviation USA routinely supports operators at:
- Palm Beach International (PBI)
- Boca Raton (BCT)
- Fort Lauderdale Executive (FXE)
- Fort Lauderdale-Hollywood (FLL)
- Witham Field (SUA)
Empire Aviation USA’s AOG footprint spans the country. We maintain 24-hour AOG teams at airports across the U.S., including TEB, VNY, OPF, ORL, BED, DAL, LAS, and more. Whether your aircraft goes down in South Florida or across the country, trust the team at Empire to respond.
Frequently Asked Questions: AOG Support at PBI
How quickly can Empire Aviation USA respond to an AOG request at PBI?
Our AOG hotline is staffed 24/7, allowing immediate coordination of maintenance support.
Is AOG support available on weekends and holidays?
Yes. Empire Aviation USA operates 24 hours a day, 365 days a year. You can reach our AOG hotline any time at 844-4-JET-FIX (844-453-8349).
What types of aircraft does your PBI team service?
We work on corporate and business aviation aircraft across a wide range of makes and models. If you're unsure whether we can support your specific aircraft, call us.
Is Empire Aviation USA FAA-certified to perform AOG repairs?
Yes. We are an FAA-certificated Part 145 Repair Station (CRS# 8BQR005D), which means our technicians are authorized under our FAA Part 145 Repair Station certificate to perform and sign off on maintenance, returning your aircraft to service legally and safely.
What if I need a part sourced quickly?
Parts sourcing is a core part of our AOG service. We have established supply chain relationships to locate and expedite components, and our mobile units carry commonly needed inventory.
Can Empire handle AOG events at airports other than PBI?
Absolutely. PBI is our South Florida home base, but we maintain 24-hour AOG teams at locations across the country including TEB, OPF, VNY, ORL, and others.
What documentation do I receive after an AOG repair?
All work comes with full return-to-service documentation and sign-off by our FAA-certificated A&P technicians, keeping your records clean and your aircraft compliant.
How do I request AOG service at PBI?
Call our AOG hotline directly at 844-4-JET-FIX (844-453-8349) for the fastest response, or submit a request through the contact form.
Schedule AOG Service at Palm Beach International
Don’t let an AOG disrupt your operation. Contact Empire Aviation USA’s PBI team now for immediate response.
Schedule AOG | AOG Hotline: 844-4-JET-FIX (844-453-8349)

